Need Backup?

Got questions, order issues, or just wanna talk anime? We’ve got your six.

FAQs

How can I reach the Shonen Plug team?

You can hit us up using the form below or email us directly at contactshonenplug@gmail.com. We usually reply within 24–48 hours.

I made a mistake on my order — can I fix it?

If your order hasn’t shipped or sent to production yet, we can usually help! Contact us ASAP with your order number and the changes needed. We normally wait 15 minutes- 1 hour just Incase you need to cancel, request a refund or make changes.

Where’s my order confirmation or tracking info?

Check your inbox and spam folder first. If it’s missing, send us a message with your name and order number — we’ll get you sorted.

Do you accept custom or bulk requests?

Yes! We try to accommodate any and all customers so we do infact accept custom requests. As for bulk orders, we offer a discount based on how many units you're purchasing and free shipping sometimes as well.

I have a question that’s not listed here — what do I do?

Easy. Drop it in the form above. Whether it’s anime, shipping, or sizing — we’ve got your back like a loyal side character.